Privacy Policy

Straz Inc. ("Straz," "we," "us," or "our") respects the privacy of the actors, coaches, educators, students, and other individuals who use our services.

This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you access or use the Straz mobile application, website, software, communications, and related products and services, collectively referred to as the "Services."

Straz is an AI-assisted acting rehearsal platform. Depending on the features you use, the Services may allow you to upload scripts, select characters, rehearse dialogue, interact with AI-generated scene partners, record or analyze speech, adjust performance settings, prepare scenes or self-tapes, access acting exercises, and use related rehearsal tools.

By accessing or using the Services, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We collect information in the following ways.

A. Information You Provide

We may collect information that you submit directly to us, including:

Your name, email address, username, password, and account information
Your age range or date of birth when needed to apply age restrictions
Profile information, such as acting experience, rehearsal preferences, character selections, and voice settings
Communications you send to us, including support requests, feedback, survey responses, and partnership inquiries
Subscription and transaction information
Scripts, audition sides, scenes, dialogue, character information, stage directions, notes, and other materials you upload
Audio, voice recordings, spoken dialogue, rehearsal commands, transcripts, and related performance information
Videos, self-tapes, photographs, or other media you choose to upload or create through available features
Voice selections, emotion settings, pacing settings, rehearsal preferences, highlights, bookmarks, and session history
Information you submit when participating in product tests, interviews, research, surveys, promotional programs, or beta programs

Payment card information may be collected and processed directly by Apple, Google, Stripe, or another authorized payment processor. Straz may receive limited transaction information, such as your subscription status, product purchased, transaction date, renewal status, and transaction identifier. Straz generally does not receive your complete payment card number.

B. Scripts and Confidential Creative Material

Straz allows users to upload scripts, audition sides, scenes, dialogue, stage directions, character information, and other creative material for private rehearsal.

These materials may be confidential, copyrighted, licensed, embargoed, unreleased, subject to a nondisclosure agreement, or owned by a writer, studio, production company, casting office, agency, school, publisher, or another third party.

Straz does not claim ownership of material uploaded by a user.

Straz does not provide a public script-sharing feature, script marketplace, community script library, or public profile containing uploaded scripts.

Straz does not make user-uploaded scripts available to other Straz users.

Straz does not sell, publish, license, distribute, advertise with, publicly demonstrate, or otherwise use private uploaded scripts for purposes unrelated to providing and operating the Services.

Straz processes uploaded materials only as reasonably necessary to provide the features requested by the user, including:

Uploading and securely storing the material
Identifying characters, dialogue, and stage directions
Separating the user’s lines from scene-partner lines
Preparing dialogue for speech generation
Generating scene-partner audio
Maintaining scene and rehearsal position
Providing rehearsal controls
Providing script or scene analysis requested by the user
Restoring content or responding to a support request
Investigating technical errors, fraud, security incidents, or misuse
Protecting the operation and integrity of the Services
Complying with applicable law

Straz will not use a private uploaded script as a sample scene, demonstration scene, advertisement, promotional asset, or public product example without the user’s separate written permission and confirmation that the user has the authority to grant that permission.

Straz will not use private scripts, private recordings, self-tapes, or private performance information to train general-purpose artificial intelligence models unless we first provide clear notice and receive the user’s separate affirmative consent.

Straz may use limited technical, aggregated, or de-identified operational information to measure performance, reliability, latency, error rates, feature usage, and system health. Such information will not intentionally disclose the substance of a private script, identify a confidential production, or reveal protected creative material.

Users are responsible for determining whether they have permission to upload and process any script or creative material. Straz’s privacy protections do not override a confidentiality obligation, nondisclosure agreement, casting restriction, production rule, copyright license, or instruction from the owner of the material.

C. Audio, Voice, and Performance Information

When you use voice-enabled features, we may collect or process:

Microphone input
Spoken dialogue
Rehearsal commands
Audio recordings
Speech-to-text transcripts
Timing, pauses, pacing, emphasis, and delivery information
Selected emotion, tone, character, or voice settings
Rehearsal state and scene position
Technical measurements needed to detect speech, maintain a session, and generate a response

Some audio processing may occur on your device. Other processing may occur through Straz systems or authorized service providers.

Straz uses voice and performance information to provide rehearsal, speech recognition, transcription, scene control, playback, generated dialogue, and related features.

Unless we clearly disclose otherwise and obtain any consent required by law, Straz does not use voice recordings to verify a user’s identity or create a biometric identity profile.

D. Information Collected Automatically

When you use the Services, Straz and its authorized service providers may automatically collect:

Device type, device model, operating system, and app version
Internet Protocol address
Language and time zone
General location derived from an Internet Protocol address
Device identifiers and advertising identifiers where permitted
Login dates, session duration, screens viewed, buttons selected, and feature usage
Script-processing events and status
Playback and rehearsal activity
Error reports, crashes, response times, latency, and diagnostic information
Subscription status and account entitlements
Usage allowances, generated speech, credits, tokens, or minutes
Purchase and renewal history
Referring pages, browser type, website activity, and cookie information
Security signals, fraud indicators, and account-access records

We may use cookies, software development kits, pixels, local storage, and similar technologies on our website and within the Services.

Where required by law, we will request permission before using nonessential analytics, advertising, or tracking technologies.

E. Information From Other Sources

We may receive information from:

Apple, Google, and other app marketplaces
Payment processors
Authentication providers
Cloud infrastructure providers
Artificial intelligence, speech recognition, and voice-generation providers
Analytics, crash-reporting, and customer-support providers
Acting schools, studios, coaches, or organizations that provide access to Straz
Referral or promotional programs
Publicly available sources where permitted by law

2. How We Use Information

We may use personal information to:

Create, authenticate, secure, and manage accounts
Confirm eligibility and apply age-appropriate content controls
Provide script upload, processing, and rehearsal features
Identify characters, dialogue, scene structure, stage directions, and user lines
Generate speech, dialogue playback, transcripts, and AI-assisted responses
Maintain the position, context, and status of a rehearsal session
Recognize dialogue, rehearsal commands, pauses, and playback instructions
Save scripts, preferences, progress, and rehearsal history at the user’s request
Process subscriptions, purchases, refunds, usage allowances, and account entitlements
Provide customer service and technical support
Test, maintain, troubleshoot, and improve the Services
Measure reliability, response time, voice quality, and technical performance
Identify and repair product errors
Protect users, Straz, and third parties from fraud, misuse, security threats, and illegal activity
Communicate about accounts, purchases, subscriptions, updates, security issues, and policy changes
Send promotional communications where permitted
Conduct voluntary research, product testing, interviews, and surveys
Enforce our Terms of Service and other agreements
Comply with legal obligations and lawful requests
Establish, exercise, or defend legal claims
Create aggregated or de-identified information that does not reasonably identify a user

We may use aggregated or de-identified information for product development, analytics, testing, research, financial planning, and other lawful business purposes.

We will not attempt to reidentify information that we maintain as de-identified, except as permitted by law to test whether our de-identification methods are effective.

3. Artificial Intelligence Processing

The Services may use artificial intelligence, machine learning, speech recognition, voice generation, language models, and related technologies.

Depending on the feature and current product configuration, information may be processed through service providers that support:

Cloud hosting and infrastructure
Script parsing and language processing
Speech recognition and transcription
Text-to-speech and expressive voice generation
Scene and dialogue analysis
Data storage and databases
Authentication
Analytics and crash reporting
Customer support
Payments
Email and communications

These providers may include Microsoft Azure, ElevenLabs, OpenAI, Apple, Google, and other service providers identified through the Services, this Privacy Policy, or an updated list made available by Straz.

We provide these service providers only with information reasonably necessary to perform services for Straz. Their processing may also be governed by contractual, technical, and organizational safeguards.

Artificial intelligence systems may produce inaccurate, incomplete, inconsistent, delayed, or unexpected results.

Authorized Straz personnel may access limited user information or content when reasonably necessary to:

Provide support requested by the user
Investigate a user-reported problem
Resolve a processing or playback error
Investigate fraud, security incidents, abuse, or unauthorized access
Maintain or restore the Services
Enforce our agreements
Comply with law
Protect the rights, property, or safety of Straz, our users, or others

Access to private scripts and recordings is restricted to authorized personnel and service providers with a legitimate operational need.

4. Straz Sample Scenes and Demonstration Material

Straz may provide sample scenes, scripts, dialogue, exercises, or demonstration material so users can test or learn how to use the Services.

Straz may add, remove, replace, or rotate sample material from time to time.

Some sample material may contain strong language, emotional conflict, violence, references to alcohol or drugs, mature themes, sexual references, or other content intended for older users.

Where appropriate, Straz may label, filter, limit, or restrict access to sample material based on:

Age
Region
Platform requirements
App-store content ratings
Parental controls
User settings
Applicable law

Straz sample scenes are separate from scripts privately uploaded by users.

Straz will not convert a user’s private script into sample material or demonstration content without separate written permission from the user and confirmation of the user’s authority to provide that permission.

5. How We Disclose Information

We may disclose information as described below.

A. Service Providers

We may disclose information to vendors and contractors that perform services for Straz, including:

Hosting
Cloud infrastructure
Artificial intelligence processing
Voice generation
Speech recognition
Data storage
Authentication
Analytics
Crash reporting
Customer support
Billing
Email
Security
Legal and professional services

Service providers are permitted to process information only as reasonably necessary to provide their services to Straz, subject to their agreements with Straz and applicable law.

B. At Your Request

We may disclose information when you explicitly ask or authorize us to do so, such as when you contact a third-party service through an available integration.

Straz does not provide a public script-sharing feature and does not disclose private scripts to other users.

C. School, Studio, Coach, or Organization Accounts

If a school, acting studio, coach, employer, production, or other organization provides access to Straz, an authorized administrator may receive limited information concerning:

Account status
Seat assignment
Subscription status
Access eligibility
Use of organization-assigned material
Aggregate engagement information

Straz will not provide an organization with access to a user’s private scripts, recordings, self-tapes, or performance content unless:

The feature clearly states that the material will be available to the organization
The user affirmatively submits the material to the organization
The organization is legally authorized to manage the account
Disclosure is otherwise required by law

D. Legal and Safety Reasons

We may disclose information when we reasonably believe disclosure is necessary to:

Comply with a law, regulation, subpoena, court order, or lawful government request
Enforce our Terms of Service or another agreement
Detect, investigate, or prevent fraud, security incidents, abuse, or illegal conduct
Protect the rights, property, or safety of Straz, our users, or others
Establish, exercise, or defend legal claims

E. Business Transactions

Information may be disclosed or transferred in connection with:

A financing
Investment
Merger
Acquisition
Corporate reorganization
Sale of company assets
Bankruptcy
Similar corporate transaction

Any successor that receives personal information will remain subject to applicable law and the commitments in this Privacy Policy unless users receive notice of a lawful change.

F. Professional Advisers

We may disclose information to lawyers, accountants, auditors, insurers, financial institutions, investors, and other professional advisers subject to appropriate confidentiality obligations.

G. Aggregated or De-identified Information

We may disclose information that has been aggregated or de-identified so that it does not reasonably identify a user or reveal the substance of private creative material.

6. Sale, Advertising, and Sharing of Personal Information

Straz does not sell private scripts, audition sides, recordings, self-tapes, or account content.

Straz does not sell personal information for money.

Straz does not use private uploaded scripts or rehearsal recordings for third-party advertising.

Some privacy laws define "sale," "sharing," or "targeted advertising" broadly enough to include certain advertising or analytics technologies.

If Straz uses technology that is treated as a sale, sharing, or targeted advertising under applicable law, Straz will provide any required notice and opt-out mechanism.

7. Data Retention

We retain information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

Provide the Services
Maintain your account
Preserve scripts or sessions you choose to save
Process transactions and subscriptions
Provide support
Maintain security
Prevent fraud and abuse
Meet legal, tax, accounting, and reporting obligations
Resolve disputes
Enforce agreements
Maintain appropriate company records

Retention periods may differ based on the category of information, the feature used, the sensitivity of the content, the user’s settings, and applicable legal requirements.

When you delete a script, recording, or other content, it may be removed from active user-facing systems within a reasonable period.

Limited copies may remain temporarily in:

Encrypted backups
Disaster-recovery systems
Security logs
Fraud-prevention records
Technical logs
Transaction records
Records required for legal compliance

Temporary audio, intermediate processing files, generated speech, transcripts, and technical records may be deleted sooner when they are no longer needed to provide the requested feature.

We may retain aggregated or de-identified information for longer periods.

8. Security

Straz uses reasonable administrative, technical, and organizational safeguards designed to protect personal information and private creative material.

These safeguards may include:

Encryption in transit
Encryption at rest where appropriate
Authentication controls
Access restrictions
Role-based production access
Logging and monitoring
Vendor review
Secure backups
Testing and system maintenance
Incident response procedures

No method of electronic transmission, storage, or processing is completely secure. Straz cannot guarantee that information will never be accessed, lost, altered, destroyed, or disclosed without authorization.

You are responsible for maintaining the confidentiality of your account credentials and notifying us promptly if you believe your account has been compromised.

9. Your Privacy Rights

Depending on where you live, you may have the right to:

Request access to personal information
Request correction of inaccurate personal information
Request deletion of personal information
Receive a portable copy of certain information
Object to or restrict certain processing
Withdraw consent where processing is based on consent
Opt out of certain sales, sharing, targeted advertising, or profiling
Request information about categories of information collected, used, or disclosed
Appeal a decision concerning a privacy request
Be free from unlawful discrimination for exercising a privacy right

To submit a privacy request, request account deletion, or ask a privacy question, contact:

support@heystraz.com

We may need to verify your identity before completing a request. Verification may require information reasonably related to your account.

An authorized agent may submit a request where permitted by law. We may require proof that the agent is authorized to act for you.

We may deny or limit a request where permitted by law, including when:

We cannot reasonably verify identity
A legal exception applies
Fulfilling the request would adversely affect another person’s rights
Retention is required by law
The information is necessary to detect fraud, protect security, or resolve a dispute

10. Account Controls and Deletion

You may be able to review, update, download, or delete certain information through your account.

You may request account deletion by:

Using the account-deletion feature in the app, where available
Contacting support@heystraz.com

Deleting your account may result in the permanent loss of:

Uploaded scripts
Saved scenes
Recordings
Rehearsal history
Settings
Generated materials
Remaining usage allowances
Other saved information

Deleting your Straz account does not automatically cancel an Apple App Store or Google Play subscription. App-store subscriptions must be managed through the applicable store account.

11. Marketing Communications

You may unsubscribe from promotional emails through the unsubscribe link contained in the message.

Even after you unsubscribe from marketing communications, Straz may continue to send service-related communications, including:

Account notices
Purchase confirmations
Subscription notices
Security alerts
Policy updates
Support responses
Important product notices

Push notifications may be managed through your device settings or available in-app controls.

12. International Data Transfers

Straz is based in the United States.

If you access the Services from another country, your information may be transferred to, stored in, or processed in the United States and other countries where Straz or its service providers operate.

Those countries may have privacy laws that differ from the laws where you live.

Where required, Straz will use lawful transfer methods and appropriate safeguards.

13. Children and Teen Users

Straz is intended for users who are at least 13 years old.

Straz does not knowingly permit children under 13 to create individual accounts and does not knowingly collect personal information directly from children under 13 without legally valid parental authorization.

If you are between 13 and the age of legal majority where you live, you may use Straz only with the permission of a parent or legal guardian.

Parents and guardians should review the Services, this Privacy Policy, the Terms of Service, and the content available through Straz before allowing a minor to use the Services.

Some sample scenes or user-uploaded materials may contain mature subject matter. Straz may apply content labels, age restrictions, account controls, platform settings, or regional restrictions where appropriate.

A school, acting program, studio, or other organization that wishes to provide Straz to children under 13 must first enter into a separate written agreement with Straz addressing:

Parental authorization
Student privacy
Account administration
Data access
Data retention
Applicable legal requirements

If we learn that personal information was collected from a child under 13 without proper authorization, we will take reasonable steps to delete it.

A parent or guardian who believes a child under 13 has provided personal information to Straz should contact support@heystraz.com.

14. Third-Party Services and Links

The Services may contain links to, integrations with, or content supplied by third parties.

Third-party services operate under their own terms and privacy policies.

Straz is not responsible for the privacy, security, content, or business practices of third parties.

15. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in:

The Services
Our information practices
Our providers
Technology
Legal obligations
Security practices

We will post the revised Privacy Policy and update the "Last Updated" date.

Where required by law, we will provide additional notice or request consent before a material change takes effect.

16. Contact Us

Questions, concerns, privacy requests, deletion requests, or complaints may be sent to:

Straz Inc. 1178 Broadway, 3rd Floor #4561 New York, NY 10001 United States

Email: support@heystraz.com Website: heystraz.com